FAQs
1. What types of products do you sell?
We offer a curated selection of smart and convenience gadgets designed to simplify your life—covering home, tech, lifestyle, and wellness categories.
2. Where do you ship to?
We ship both across the United States and internationally.
3. How long does shipping take?
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USA: 6–14 business days
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International: 12–30 business days
Note: Shipping times may vary slightly based on location and customs.
4. Do you offer free shipping?
Free shipping may apply to select items or during promotional offers. Check the product page or checkout for current availability.
5. How can I track my order?
You can track your order anytime by visiting our Track My Order page and entering your order number and email. Tracking info becomes available once your item ships.
6. What is your return policy?
We offer a 30-day return policy from the delivery date. Items must be unused, in their original packaging, and returned with proof of purchase.
7. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay. All payments are securely processed.
8. Is my payment information secure?
Yes. We use industry-standard SSL encryption to protect your data and payment details.
9. How do I place an order?
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Browse our collection
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Click “Add to Cart” on the product you like
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Click the cart icon and proceed to “Checkout”
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Enter your shipping and payment details
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Review and confirm your order
You'll receive a confirmation email right after.
10. Do your products come with a warranty?
Some items include a manufacturer warranty. Please check the product description or contact us for details.
11. What should I do if I receive a damaged or incorrect item?
Contact us within 7 days of delivery with your order number and a photo of the issue. We’ll fix it promptly.
12. How can I contact customer service?
You can reach us via the contact form on our website or by emailing us at swiftgiz.store@gmail.com. We typically respond within 24–48 hours.